386 Privacy Policy — Our Commitment to Protecting Your Data
The 386 platform treats your personal data with the utmost care. This policy clearly outlines what information is collected, how it is used, and what rights you have.
Last updated: 2024
Information We Collect
Various types of information may be collected when you register and use services on the 386 platform. The categories are detailed below:
Account & Identity Information
- Name, date of birth, and contact details (phone number or email)
- Username and password (stored in encrypted form)
- Identity verification documents submitted (where required)
Device and browser information
- Device type, operating system, and browser version
- IP address and approximate location
- Date, time, and method of platform access
Payment & Financial Information
- Transaction records via bKash, Nagad, or Rocket (BDT / ৳)
- Deposit and withdrawal history and amounts
- Payment method identifiers (full account numbers are not stored)
Usage Data
- Logs of games or sections accessed
- Betting history and activity records
- Customer support contact history
- Account Information
- Device Information
- Payment Records
- Usage Logs
- Cookies Data
Purpose of Data Use & Third Parties
Why We Use Your Data
386 uses your information for the following purposes:
- For account creation, verification, and management
- To process payments and complete transactions
- To maintain platform security and prevent fraud
- To improve the user experience
- To meet legal and regulatory obligations
- To provide customer support
Sharing Information with Third Parties
386 does not sell or commercially share your personal information. However, data may be shared in certain circumstances:
- BKash, Nagad, Rocket for payment processing
- Upon valid request from legal authorities
- Technology service providers that assist in operating the platform
All third parties are bound by strict confidentiality agreements.
Cookies & Tracking Technologies
386 uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser.
Types of cookies we use:
- Essential cookies: To maintain login sessions and ensure security.
- Functional cookies: To remember your preferences and settings.
- Analytics cookies: To understand how the platform is being used.
You can disable cookies through your browser settings, though doing so may affect certain features. Disabling essential cookies may cause issues with login and session management.
Data Retention & Security Measures
All data is transmitted via SSL encryption. Passwords are stored using strong hashing methods — no staff member can view your password.
Your data is retained for as long as your account remains active. After account closure, certain information may be kept for a defined period as required by law.
Only authorized staff can access data on a need-to-know basis. Regular security reviews are conducted.
User Rights & Policy Updates
Your Rights
386 users have the following rights regarding their personal information:
- Right to Access: You may submit a request to find out what information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
To exercise this right, email us at [email protected].
Policy Update Notice
386 may update this Privacy Policy at any time. For significant changes:
- A clear notice will be displayed on the platform
- You may be notified via your registered contact details
- The date of any changes will be noted on this page
Continued use of the platform after any changes will be considered acceptance of the updated policy.
Data Protection Contact
For questions about our Privacy Policy, requests to access your data, or to submit a complaint, contact us directly at: [email protected]
For general inquiries FAQ Section You can request to view the information we hold about you. Requests related to account security or data deletion may take up to 14 business days to process.